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Catholic Charities Enacts Continuity Plan to Serve Clients During Crisis

Posted on April 18, 2020 in: Catholic Charities News

Catholic Charities Enacts Continuity Plan to Serve Clients During Crisis

Catholic Charities of the Diocese of Norwich recognizes that with the constantly changing COVID-19 situation around the world, these are unprecedented times for everyone.  A time that, for many, is filled with much uncertainty. Our hearts, thoughts and especially our prayers go out to each and every one of you.

In response to the current situation, Catholic Charities has implemented our business continuity plan, which examines all areas of business operations at every site, and have taken actions to ensure continued service to our clients.
First and foremost, our plan ensures the health and safety of our clients and staff so we can continue to deliver and support the services counted on by the most vulnerable among us. As we continue to monitor events surrounding the new coronavirus, we are taking the CDC recommended precautions to keep everyone safe.

Catholic Charities is trying to minimize direct client contact as much as possible. We have decided to temporarily assist clients via telephone or email rather than using in-person visits, when possible.  If a visit to any of the four offices is necessary, these clients will be seen by appointment only -- no walk-ins will be accepted.  Clients can call Catholic Charities to make appointments for the food pantry, utility, rental and other assistance.  When a visit is needed, we ask clients to let us know their physical health situation before entering the building.

Catholic Charities wants the community in the geographic boundaries within the Diocese of Norwich to know that you have our commitment to continue providing you with the services you depend on. For 99 years, ‘The mission of Catholic Charities, Diocese of Norwich, Inc. is to respond to Christ's call to care for those of all faiths in need by providing compassionate social services for individuals and families living in Eastern Connecticut. These services shall be provided in a fiscally responsible manner with an emphasis on quality, efficiency and effectiveness, with special attention to people who are poor or disadvantaged.”  

Our top priority is addressing the needs of the most vulnerable in our community in order to meet the demands caused by this rapidly changing situation.

This enduring mission guides us as we closely monitor, assess and respond to this situation.  Catholic Charities wishes to thank the many friends and donors who have checked in and asked how they can help during the coronavirus (COVID-19) public health crisis. It shows how, as a community, we're truly in this together. Given that the 99th Annual Gala scheduled for April has been canceled, expected funding will be impacted. If you would like to donate to Catholic Charities, please visit our website at www.ccfsn.org for more information.   

We understand that Catholic Charities plays a vitally important role in our communities during situations like this, and we’re committed to doing our very best to support our clients, employees and communities throughout this challenging time.

-- By Jack Babbitt

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    Roman Catholic Diocese of Norwich
    201 Broadway
    Norwich, CT 06360-4328
    Phone: 860-887-9294